Andyrax
Honorary Members
How to ask for Support Properly [ROLLBACKS / DONATIONS/POKÉMON RECOVERY]
For any kind of support related directly with your character(s), you ought to include this information:
-> Main Character Name (the one with the problem)
-> World of the Character
Whenever you ask for a Pokemon recovery:
->List the Pokemon by name, level, gender, pokeball, nickname and TM, Last Month you Released it and How did you get it. Making a post in this section http://www.padventures.org/forum/forumdisplay.php?12-Feedback-amp-Support
Pokemon recovery Example:
->Andyrax
->Diamond
->Pokemon lost: Arcanine [130] [M] Friend Ball, Intimidate, Lux, TM08 Lava Plume.
->Last Month I Released it: December
->I bought it with my character Andyrax long ago.
For a donation issue, you post this:
->How many diamonds?
->Which donation method did you use?
->When did you make the transaction?
->And a copy of the transaction made.
(You must wait for Andmins answer.)
You can post your donations informations in this Thread http://www.padventures.org/forum/showthread.php?36986-Donation-Problems
Response time normally goes from less than 24 hours to 3 days. This support does not apply for deleted hacked accounts.
If your data doesn't prove you are the owner of the account in conflict you won't get support.
For any kind of support related directly with your character(s), you ought to include this information:
-> Main Character Name (the one with the problem)
-> World of the Character
Whenever you ask for a Pokemon recovery:
->List the Pokemon by name, level, gender, pokeball, nickname and TM, Last Month you Released it and How did you get it. Making a post in this section http://www.padventures.org/forum/forumdisplay.php?12-Feedback-amp-Support
Pokemon recovery Example:
->Andyrax
->Diamond
->Pokemon lost: Arcanine [130] [M] Friend Ball, Intimidate, Lux, TM08 Lava Plume.
->Last Month I Released it: December
->I bought it with my character Andyrax long ago.
For a donation issue, you post this:
->How many diamonds?
->Which donation method did you use?
->When did you make the transaction?
->And a copy of the transaction made.
(You must wait for Andmins answer.)
You can post your donations informations in this Thread http://www.padventures.org/forum/showthread.php?36986-Donation-Problems
Response time normally goes from less than 24 hours to 3 days. This support does not apply for deleted hacked accounts.
If your data doesn't prove you are the owner of the account in conflict you won't get support.
Last edited by a moderator: