[Support] Client no updating - Infinite downloading -

[Paarthurnax]

Good day pad,

I was wondering if you could help me with this matter. I have been trying to update de client since it started preventing me from logging in, but there seems to be an issue. The new content appears to be downloading just fine, but the time passes and there's no ending to it.
I had it downloading overnight but it was in vain... It's even downloading as I am writing this but I think it will be for nought... So I tried to download the client once more and the thing just won't work either!...
It goes with the message "Unable to load 'client' module".
PLEASE HELP

 

[Raissa]

IF you already tried to download client from our web, try yet to download files via proxy.
For that go to settings -> more -> download files via proxy

 

[Paarthurnax]

Sadly, that did not fix the problem. But I managed to finally find the issue... it was related to "errors" and permissions from 7-zip and the client that conflicted with the antivirus I use. I appreciate your prompt answer and I thank you nonetheless.