Lost items

[Ortopeda]

Hi my friend today was do Kanto Box 3. He earn kanto box 3 and 2 rare candy's. He open box and later get kick. When he log in on character Rare candy's disappear.
He's name Pro Ogar Quan ,Server Diamond.

 

[Yuri Boyka]

9. Restoration of Items:
Staff members will not restore items lost in trades, mail system, scams, account sharing, accidentally trashing, selling to NPC, hacking or rollbacks*. Your items are your responsibility. Please take extreme caution when working with your items.

* Includes looted items, quests items, does not include Pokemon caught since there is autosave.