Islena: I cant reset my IP Code!!

[Lethal Spirit!]

Isle [10]: My Ip changed and im trying to reset my ip code with "Recovery system (email confirmation). but this mensagge appear.

and i cant reset it. someone can help me?

i can't enter on my main account ):

Main character: Islena (Diamond)
Second character: Isle (Diamond)

 

[Botones]

Same to me need help, this message appear to me too!

 

[Hipek]

I removed your IP Limit. Please login on website and set new. You should be able to login at server too.