[Support] Daily login does not work!

[Lord Malboro]

Hello darlings!
Today I tried to activate the Daily Login on my character, but it is not working, every time I try, the following message appears:

12:11 There is no active daily login rewards that you can join with this character.

The staff told me it was because I had more than 2 characters with Daily, but I only have 2 characters in different accounts.
They are: Lord Malboro and Lord Marvin.

Please, if you can, help me.





I used the Google Translator.

 

[Raissa]

and did you join with those 2 characters from 2nd account?

 

[Lord Malboro]

No, it's like, two characters, in different accounts.

Passwords and logins are different.

 

[Lord Malboro]

No, it's like, two characters, in different accounts.

Passwords and logins are different.

Could it be a mistake?

 

[Raissa]

No, it's like, two characters, in different accounts.

Passwords and logins are different.

Yes, but have you joined to daily login with these?

 

[Lord Malboro]

Yes, in Lord Marvin there is the Daily login of 31 days of July, and in Lord Malboro was the Daily login of new player, after the end of Daily of new player, I tried to activate the Daily of July in Lord Malboro, but it is not going.

Understood?

 

[Raissa]

Yes, in Lord Marvin there is the Daily login of 31 days of July, and in Lord Malboro was the Daily login of new player, after the end of Daily of new player, I tried to activate the Daily of July in Lord Malboro, but it is not going.

Understood?

Does it give any kind of error?

 

[Lord Malboro]

When I try to activate the July Daily login for the Lord Malboro character, the following message appears:

16:25 There is no active daily login rewards for your character, try using the command !join_daily.
16:25 There is no active daily login rewards that you can join with this character.

I don't know what could be happening...
Because I really only have these two accounts.

 

[Jano]

You already registered with Victor Santos and Lord Marvin

 

[Lord Malboro]

Victor Santos is my cousin's account, I don't remember activating Daily on his account, is there a way to change?

You can cancel his Daily and let me start at Lord Malboro?

 

[Jano]

Victor Santos is my cousin's account, I don't remember activating Daily on his account, is there a way to change?

You can cancel his Daily and let me start at Lord Malboro?

no amigo

 

[Lord Malboro]

In the next Daily, can I activate only on my accounts?
Lord Malboro and Lord Marvin.
Because the command needs to be restarted again, correct?

 

[Jano]

in next daily you will be able to register with two accounts

 

[Lord Malboro]

Thank you very much.