[Recovery] Lost my 5 volstrike dungeon keys

[Phoenix10]

Hello, i donated with my other account a few days ago and trade the keys to my char: Diu Danke - Platinum

And today i was checking my backpack with my keys and i can't find the 5 keys, can anyone help me out?

Thanks, i appreciate.

 

[Xexy]

Hello, i donated with my other account a few days ago and trade the keys to my char: Diu Danke - Platinum

And today i was checking my backpack with my keys and i can't find the 5 keys, can anyone help me out?

Thanks, i appreciate.

Hello Diu Danke, we haven't had a rollback on platinum. I recommend you to check again.

 

[Phoenix10]

Already found them, they look exactly just like random held box lol... sorry about that my bad

Thought these boxes were held boxes: https://prnt.sc/s9Vunk-1yrUH

Thank you for replying anyways Xexy